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What is Red Rocks doing to prevent the spread of COVID-19

Dear Valued Members,

As a member-owned financial cooperative, the health and safety of our members, employees and community is very important to us. We have been closely monitoring all the developments concerning COVID-19 from the Centers for Disease Control and Prevention and our local Colorado health officials to address the situation as it unfolds.

We want to reassure you that we have been taking extra care to ensure the cleanliness and sanitation of our locations to protect the health and safety of our employees, members and community.

In the event you are unable to visit us in person, or prefer not to, you can access your accounts online or through our mobile app. The Red Rocks Mobile App is available in the App Store and on Google Play. To learn more about transacting business remotely please visit our “Bank on the Go” page on our website (https://www.redrocks.org/access/bank-on-the-go/). You may also access your accounts through our 30,000 surcharge-free ATMs worldwide. To find a free ATM near you please use our ATM locator at the following link https://www.redrocks.org/access/branch-locations/). Lastly, if you have applied for a loan we are able to close your loan remotely with electronic documents. If you have any questions, feel free to contact our call center at 303-471-7625.

Sincerely,

Patrick T. Ahern

CEO, Red Rocks CU

Reminders About Fraud Scams

The Better Business Bureau reported that fraudsters have deployed a variety of scams involving coronavirus stimulus checks. Individuals are being contacted through text messages, social media posts/messages or phone calls.

Please remember:

  • Government agencies will never communicate through social media
  • Never provide account information over the phone
  • Never pay a fee for a government grant. A government agency will never request an advanced processing fee to receive a grant
  • Beware of fake government agencies promoted by fraudsters. The only official list of all U.S. federal grant making agencies can be found at www.grants.gov
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