There’s no need to slow down just because you have a check to deposit. Remote Deposit Capture through the Red Rocks Credit Union mobile app makes it quick and easy to deposit checks right from your smartphone!
It’s easy to use, with an on-screen guide and tips for depositing your checks. Plus you can rest easy knowing your information will be protected with a password, internet firewalls and 126-bit encryption.
Here’s how it works:
- Login to mobile banking with your existing online banking credentials and select “deposit checks.”
- If you’re a first-time user, choose “accept” after reading through the end user agreement.
- Select the account for your deposit.
- Enter the deposit amount.
- Endorse the check “For Mobile Deposit.”
- Take a picture of the front and back of the check when prompted.
- Confirm the images are correct and select “deposit check.”
- If you’d like, you can even have the confirmation sent to your email.
Frequently Asked Questions
Remote Deposit Capture saves you time by allowing you to deposit checks when and where it best suits you, so rather than being limited by in-branch or drive-up hours, you can deposit checks 24/7 – even on weekends! This means you can get checks into your account much sooner than having to work around branch hours. And with password protection, internet firewalls and the latest 128-bit encryption, you can rest assured your deposit experience is safe and secure.
Yes. There is a per deposit limit of $2,000; daily limit of $5,000; and a 30 day limit of $50,000 for Remote Deposit.
Simply login to the Red Rocks Mobile Banking app with your online banking credentials, select “deposit checks” and follow the simple steps to take a picture of the front and back of your checks. If this is your first time to use the system, you will need to read through the end-user agreement and select “accept” to move forward.
Select “deposit checks” and click “submit.”
Yes. Please endorse the back of your check in the space indicated with your signature prior to taking a picture of the check to be deposited.
Please keep your check for 90 days following confirmation of deposit.
Yes. By selecting “email me the conf #” you will receive an email with the deposit amount and confirmation number. This confirmation verifies the receipt of the check image NOT the deposit. Each check image will be reviewed by Red Rocks Credit Union prior to processing.
“Front of check” error means the camera detects a folded and/or torn edge on the check OR that the image is too dark.
“View and retake” appears when the front image is not legible. To correct, retake the photo in a well-lit area to avoid shadows, and be sure to keep hands clear of the check to avoid issues.
“Oops” indicates the amount of the deposit you entered is different than the amount detected on the picture of the check.
“Can you clearly read the following? Routing and Account numbers?” suggests the routing and/or account numbers may not be clear on the picture of the check.
“Phone camera needed” appears when there is no camera detected on your device. Be sure you are using an iPhone or Android device that has a camera function.
“Access has been denied” appears when your access has been denied by the credit union. If you receive this message, please contact Red Rocks at 303-471-7625 to speak with a representative.
Terms & Conditions
All funds are subject to the Funds Availability Policy. There is a per deposit limit of $2,000; daily limit of $5,000; and a 30 day limit of $50,000 for Remote Deposit. Minor and business accounts are not eligible for this service.