Operation Santa Claus snip

 This holiday season, get in the giving spirit by donating toys to local kids in need!

This December, Red Rocks Credit Union is teaming up with Operation Santa Claus to provide gifts for local kids in need. Please bring a new, unwrapped toy to our Town Center branch by December 18th to help contribute to our cause. We appreciate your help bringing happiness to kids in need this holiday season!


Here's what to do after a data breach

You're probably heard about the recent Equifax data breach, so we just wanted to let you know that we are here to support you.

Here are the facts according to Equifax: The breach lasted from mid-May through July. The hackers accessed people’s names Social Security numbers, birth dates, addresses and in some instances, driver’s license numbers. They also stole credit card numbers for about 209,000 people and dispute documents with personal identifying information for about 182,000 people.

There are steps to take to help protect your information from being misused. Visit Equifax’s website

  • Find out if your information was exposed. Click on the “Potential Impact” tab and enter your last name and the last six digits of your Social Security number. Your Social Security number is sensitive information so make sure you’re on a secure computer and an encrypted network connection any time you enter it. The site will tell you if you’ve been affected by this breach.

  • Whether or not your information was exposed U.S. consumers can get a year of free credit monitoring and other services. The site will give you a date when you can come back to enroll. Write down the date and come back to the site and click “Enroll” on that date. You have until November 21 2017 to enroll.

  • You also can access frequently asked questions at the site.

Here are some other steps to take to help protect yourself after a data breach:

  • Check your credit reports from Equifax Experian and TransUnion — for free — by visiting Accounts or activity that you don’t recognize could indicate identity theft. Visit to find out what to do.

  • Consider placing a credit freeze on your files. A credit freeze makes it harder for someone to open a new account in your name. Keep in mind that a credit freeze won’t prevent a thief from making charges to your existing accounts.

  • Monitor your existing credit card and bank accounts closely for charges you don’t recognize.

  • If you decide against a credit freeze consider placing a fraud alert on your files. A fraud alert warns creditors that you may be an identity theft victim and that they should verify that anyone seeking credit in your name really is you.

  • File your taxes early — as soon as you have the tax information you need before a scammer can. Tax identity theft happens when someone uses your Social Security number to get a tax refund or a job. Respond right away to letters from the IRS.


Six Improvements to Improve the Member Experience within Online Banking!

We are pleased to announce our new and improved online banking system! We've been listening closely to your needs, and in response, our online banking will be upgraded to include even more features and security beginning March 2nd, 2017!

1. Home page

  • You now have the ability to utilize click and drag sorting
  • A quick transfer feature is now available when you click on your account 

2. Simple yet modern design for account details and history 


Online Banking Asset Summary

3. Reviewing your VISA card information is much easier! Sign in with only one login!

Online Banking Menu w arrow

4. (4) Digit Passcode available via mobile app

4 digit passcode

5. Fingerprint sign-on for Android now available (already available for Apple devices)

Online Banking Fingerprint Sign-on 1

Online Banking Fingerprint Sign-on 2

Online Banking Fingerprint Sign-on 3

6. Challenge code option for non-registered device login

Security Preferences

 Challenge code

If you are not currently a user of our online banking service, now is the perfect time to enroll! As always, RRCU appreciates the opportunity to serve you. We are pleased to deliver you an improved online banking experience and encourage you to stop by your Red Rocks CU branch or contact a member journey coach at 303.471.7625 should you have questions.

These new improvements will help simplify your finances and your life!