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At Red Rocks Credit Union, we’re always happy to hear from you! There are several ways you can contact us.


Member Services: 303-471-7625

24-hour Automated Telephone Banking: 303-471-7600

Report a lost or stolen ATM/debit card:

  • 303-471-7625 during normal business hours
  • 1-866-889-9133 after hours/weekends

24-hour VISA Platinum assistance:

  • Customer service: (800) 299-9842
  • Lost/Stolen card: (866) 604-0381
  • Fraud: (800) 437-9392
  • Disputes/Fraud Reporting: (800) 600-5249
  • Activation: (800) 543-5073


For help with your account, email

For assistant with loans, email


If you need to fax correspondence to us, please send us your transmission to one of the following numbers:

  • Lending Services: 303-683-2203
  • General Services and Payoff Requests: 303-683-2204


If you are sending correspondence to Red Rocks via mail, including a deposit or loan payment, send it to the following address:

  • Red Rocks Credit Union
    8195 SouthPark Lane
    Littleton, CO 80120

If you do not wish to make your loan payment through our secure online banking interface, please mail your payment to the following address:

  • Red Rocks Credit Union
    Attn: Loan Payment Services
    8195 SouthPark Lane
    Littleton, CO 80120

To ensure your payment is applied to the correct loan in your account, please be sure to include both your member number and the loan number on the payment for your Red Rocks loan.

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